Terms & Conditions

A- Definitions

The following definitions (as well as those offered in the rest of this document) apply to this Agreement as a whole:

“Services” refers to paid activities listed on the crizalia.com site in the form of 1:1 spiritual coaching sessions, 1:1 Life Coaching sessions, Spirituality Courses, Workshops, Retreats, Seminars, Pilgrimages, Women’s Circles, and Alternative Healing Methods.

“Seller” Refers to the Service provider

“I/service provider” refers to Crizalia Le Blan

“We/Our”  Refers to Crizalia & Partners that collaborate to create the services provided through the crizalia.com site.

“Partners”  ”  refers to the individuals listed as Partners on the crizalia.com site & who agree to abide by all terms and conditions described here.

“Third Party/Subcontractor” refers to the companies & professionals that we receive services from during our retreats, workshops, seminars, & pilgrimages.

“Client”  refers to any professional or capable natural person as defined in articles 1123 et seq. of the Civil Code, or legal entity, who visits the crizalia.com site subject to these general conditions.

“Content” refers to all the elements constituting the information presented on the Site, such as texts, images; videos, & podcasts.

“T&Cs” refer to the Terms and Conditions.

B- General Sales Conditions

The Crizalia.com Website offers Clients various services that motivate, guide, and support self-development, well-being, self-discovery, mindful practices, and alternative healing methods. The purpose of the Services is to provide the Client with a moment of physical and mental relaxation, mental release, and emotional management to develop a holistic life balance & overall well-being.

The objective is to enable the Client to manage stress, relieve accumulated tensions, and maintain physical, mental, & spiritual well-being as autonomously as possible.

The Services aim to support each Client to understand the functioning of the different physical and mental relationship processes and to meet the needs and expectations of the latter through the traditional knowledge of the ancestral people of the world.

C- The Associates of our Services come from the following Ancestral Lineages:

• Buddhists from Tibet, Nepal, India, and Europe
• Hindus of India
• Native Americans
• Toltecs, Wixaritari / Huichol and Otomi from Mexico
• Q’ero from Peru
• Shamans of Mongolia
• Maori Shamans of New Zealand, &
• Ancestral European practitioners

D- Our Core Values Are

Active listening, patience, kindness, non-judgment, confidentiality, respect, empathy, safety, and unity.

ARTICLE 1 – Fields of Application

These Terms and Conditions known as the « T & Cs » apply, without restriction or reservation to all of the Services offered on the Crizalia.com site.

Through the www.Crizalia.com site, Clients can access a range of Services offered in Europe, Switzerland, and the USA.

When a professional, natural, or legal person (the Client) orders a service on the crizalia.com site, it implies full acceptance of these T & Cs. They are accessible at any time on the website and upon request.

These T & Cs apply without restriction or reservation to all sales concluded by the service provider to the Client wishing the Services offered for sale or advertised on the crizalia.com site.

The Services offered for sale on the crizalia.com site are as follows:

• 1:1 Spiritual coaching
• 1:1 Life Coaching
• Spirituality Courses
• Workshops
• Retreats
• Pilgrimages
• Women’s Circles 
• Alternative Healing Methods

The main characteristics of the Services and in particular the specifications, illustrations, indications of the capacity of the Services, and the capacities necessary for each Client for the activities are presented on the site crizalia.com site, which the Client must read before any order.

The choice of purchase of a Service and registration to it is the responsibility of the Client.

The Services and registration to them are available while Stock “in the form of places” last, as specified when placing the order.

These T & Cs are accessible, at any time, on the site crizalia.com and shall prevail over any other document.

The Client declares to have read these T&Cs and to have accepted them by clicking the box provided for this purpose before implementing the online ordering procedure of the site www.crizalia.com

Unless proven otherwise, the data recorded in Crizalia’s computer system constitutes proof of all transactions concluded with Clients.

The Seller’s contact details are as follows:

The Crizalia Le Blan Auto-Entreprise is registered in the Répertoire des Entreprises et des Établissements (SIRENE) with the number 853 018 612 & with the SIRET number 853 018 612 00012.

Headquarters: 182 Rue de Lompret, 59130 Lambersart, France

E-mail: info@crizalia.com

The Services presented on the site www.crizalia.com are offered for sale to the following territories: Europe, Switzerland, & USA.

ARTICLE 2 – Nature of the Services

Under the law of April 30, 1946, and decree n ° 60665 of July 4, 1960, articles L489 of the decree of October 8, 1996, Services in the form of “ 1:1 spiritual coaching, 1:1 Life Coaching, Ancestral Wisdom Classes, workshops, retreats, seminars, pilgrimage, & women circles that introduce and practice alternative healing methods to support self-development, well-being, self-help, self-discovery, & mindfulness” are non-therapeutic, and don’t relate to any medical or paramedical practice or licensing.

The terms: “alternative healing methods, support for self-development, well-being, self-help, self-discovery, & mindfulness” are used only to translate ancestral techniques foreign to the French and American Client.

The services offered on the crizalia.com site are not intended to substitute professional medical advice, diagnosis, or treatment. Specific Note: The services are in no way erotic, sexual, or hallucinogenic.

The various Services offered are reserved: For anyone, whatever their gender, from 18 years old and over. People with medical conditions not recommended for the Services offered through the crizalia.com site must have a medical certificate from their attending physician or mental health professional authorizing them to participate in these services.

ARTICLE 3 – Description of Services Offered

The Crizalia.com site aims to provide information concerning all of my auto-enterprise activities. www.crizalia.com strives to provide information as accurate as possible on the www.crizalia.com site. However, I cannot be held responsible for omissions, inaccuracies, and deficiencies in the update, whether due to itself or third-party partners who provide this information.

All information indicated on the www.crizalia.com site is given for informational purposes only and is subject to change. Furthermore, the information on the www.crizalia.com site is not exhaustive. It is subject to modifications made since they were put online.

ARTICLE 4 – The Obligations of Crizalia & Associates of the crizalia.com site

The Services are carried out without discrimination, respecting your privacy, dignity, and freedom.

In our Services, we consider our limitations, skills, knowledge, & the means at our disposal. We know that we must not, in particular, undertake Services for which we are not prepared, trained, or sufficiently equipped to perform.

We refrain from practicing in conditions, states, or places likely to compromise the quality of our Services and the dignity of the practice of the traditional knowledge of the ancestral people of the world.

We undertake to respect the basic rules of personal and clothing hygiene so as not to upset Clients and, therefore, ask Clients to do the same for the personal comfort of the facilitators of the services offered on the crizalia.com site (see Customer obligation).

As a provider of Services, we undertake to respect:

• The schedule agreed with the Client & as described on the Service description
• Everyone’s Confidentiality
• Morality
• Care

We certify to have civil liability insurance to cover our Services.

For the Services performed in collaboration with partners, I make all efforts to work with partners that abide by these same standards as mine but hold no obligation or responsibility on behalf of these services and their organizers. The Client agrees to register for these services at their own risk.

ARTICLE 5 – Client’s Obligation

Before registering for services that are listed on the crizalia.com site, the Client must inform us of any health conditions that he/she may have and that may be impacted by our Services:

Examples (but not limited to): occasional or chronic pain, infections, fevers, chronic diseases, reduced mobility, depression, anxiety, phobias, etc.

If in doubt, a certificate from a doctor authorizing the Client’s participation in the Services offered on the crizalia.com site may be requested.

In any event, the Client must ensure that the Services offered on the crizalia.com site are compatible with its physical and mental condition and that it does not have one or more contraindications described above. In this regard, we cannot be held responsible for accidents that occur due to the negligence of the Client during these Services and Events.

We also reserve the right to refuse, at any time, a Client whose health is incompatible with the services offered on the crizalia.com site.

The Client agrees to remain courteous, polite, and caring during participation in the Services offered on the crizalia.com site.

The Client must pay for Services that he/she has registered to through the crizalia.com site upon registration or within the designated time frame. To pay for the Services, the Client can pay by Credit Card on the site www.crizalia.com, bank transfer, & PayPal. These payment options will be specified in the description of each Service and may not all be available at once.

Article 6 – Orders

To purchase Services, it is up to the Client to select on the site www.crizalia.com the Services that it wishes to order/register to, according to the following terms:

The Client chooses a Service that it puts in its basket and can delete or modify before confirming its order and accepting the T&C’s. It then enters its contact details or connects to its account, chooses the payment method, and finalizes its order.

For Services, after validation of the information and participation criteria listed on the crizalia.com site, and reception of the payment, the order will be considered final (“Validated Order”). For payments by credit card & PayPal, payment will be processed as soon as the participation criteria have been validated. For payments by bank transfer, payment must be made within 7 days of purchase of the Service and the order will only be considered final upon receipt of this payment. Failure to send payment on time will result in the cancellation of the order.

It is the Client’s responsibility to verify the accuracy of the order and to immediately report any errors.

Any order placed on the site www.crizalia.com site constitutes the formation of a contract concluded at a distance between the Client and the Seller.

The Seller reserves the right to cancel or refuse any order from a Client with whom there is a dispute relating to the non-payment of a previous order.

The Client will be able to follow the progress of its order on the site.

Article 6.1 – Refund:

• In the event of cancellation by the Client 15 days before the start of the Service, it remains due in its entirety and will therefore not be refundable.
• In the event of cancellation by the Client 20 days before the start of the Service, it remains due at 50% and will therefore be reimbursed at 50%.
• In the event of cancellation by the Client 30 days before the start of the Service, the latter will be refunded the remaining sum after deduction of processing fees & the costs already incurred for the reservation (cost of the provision of external services, accommodation, and transport when applicable).
• The T& Cs of Article 6.1 regarding the refund criteria may be subject to change in any event and only hold true, as stated above, in case that is not specified differently in the respective indications of theconcerned event.

ARTICLE 7 – How Activities Are Conducted

Article 7.1 – Location

The Services take place in private spaces throughout Europe and are chosen according to the nature of the activity. The address/location of each Service will be communicated in the description of the services listed on the crizalia.com site.

Indoor and outdoor services take place:

• Lying on a mat (either provided or to be brought by the Client) or;
• Sitting on a chair or;
• Sitting on a meditation cushion (either provided or to be brought by the Client) or;
• Standing, walking, & performing certain physical postures during certain physical activities;
• In groups & individual sessions;
• Out In nature, in Sweat lodges, abroad in Europe, Switzerland, or the USA;
• Online through Zoom Calls, or independently through the streaming of videos;
• And as listed on the Service description

Article 7.2 – Duration of workshops, retreats, and alternative healing methods

The number of hours included in the rates for 1:1 services varies according to the nature of the Service, location, and purpose of the Service. The duration of the Services can be adjusted according to the number of participants. This is so as not to impact the quality of the experience.

Article 7.3 – Accommodation during Services lasting several days

Clients are in charge of their lodging accommodation unless listed differently on the Service description. The Client must book or organize its stay near the event. Lodging Accommodations are not included in the rates unless listed differently in the Service description.

Article 7.4 – Transport during services

The Client is responsible for transportation to and from the event unless stated differently in the Service description. We hold no responsibility or liability related to transportation to and from Services, and failure to secure transportation will not constitute a valid reason for cancelation or refund.

Article 7.5 – Execution of the service:

According to Article L.6351-1 of the Labor Code, for lack of total or partial performance of the Service:

• As a result of us, and in the absence of notification 15 days before the start of the Service, we will not invoice the sums relating to the parts of the Service not performed and we undertake to reimburse them.
• In the event of unavailability for a justified cause (illness, weather conditions, conditions linked to restrictions in foreign territories, serious accidents, cases of force majeure recognized by French case law), the Service will be interrupted, postponed, or canceled.
• In the event of cancellation, we will reimburse the entire Service except costs incurred by the Client, which are not included in the Service (plane tickets, lodging, etc.).
• In the event of partial performance of the Service, we undertake to reimburse the sums relating to the parts of the Service not performed.
• In the event of postponement, we are not responsible for the costs incurred by the Client, which are not included in the Service (plane tickets, lodging, etc. ).

Article 7.6 – Prior Informational Meeting

Certain Services, in particular, events lasting several days, offer one or more informational meetings before the Service. These meetings aim to explain the procedures of the Services to inform the Client of any contraindications.

The date of each informational meeting will be communicated in the description of the Service, at the time of its publication. It’s the Client’s responsibility to be aware of these dates and attend each informational meeting.

In this regard, we cannot be held responsible for accidents or problems related to lack of attendance at these informational meetings. Failure to attend will not constitute a valid reason for cancelation or refund.

ARTICLE 8 – Prices

The Service prices are listed, at the current rates, on the www.crizalia.com site when the order is registered.

The prices take into account any reductions that may be granted.

The prices indicated on the crizalia.com site are expressed in Euros, excluding VAT, and correspond to those in force on the day of the order or reservation of a Service.

These prices are firm and non-negotiable during their period of validity. However, outside the validity period, we reserve the right to modify the prices, at any time, without notice.

We generate an invoice and give it to the Client when paying for a Service.

ARTICLE 9 – Liability

We are responsible for our commitments as listed on the crizalia.com site.

The Services are not intended to substitute for professional medical advice, diagnosis, or treatment of any mental or physical illness/disorder. 

They are non-therapeutic and do not relate to a medical or paramedical practice or licensing.

Article 9.1 – Limitation of Liability

www.crizalia.com acts as the publisher of the site & www.crizalia.com is responsible for the quality and veracity of the Content it publishes.

www.crizalia.com cannot be held responsible for direct or indirect damage caused to the user’s equipment when accessing the website www.crizalia.com, and resulting either from the use of equipment that does not meet the specifications indicated on the Technical Data page, or the appearance of a bug or incompatibility.

www.crizalia.com cannot be held responsible for indirect damage (such as loss of market or loss of opportunity) resulting from the use of the site www.crizalia.com.

Interactive spaces (the possibility of asking questions in the contact area) are available to Clients. www.crizalia.com reserves the right to delete without prior notice any content posted in this space, which contravenes the legislation applicable in France, in particular, the provisions relating to data protection. Where applicable.

www.crizalia.com also reserves the possibility of calling into question the civil and/or criminal liability of the user, particularly in the event of a message of a racist, offensive, defamatory, or pornographic nature, whatever the medium used (text, photography, etc.).

ARTICLE 10 – Right of Withdrawal

Under the standards enacted by the Hamon Law, the online consumer has a 14-day withdrawal period. Indeed, the Client has the possibility to exercise the right of withdrawal within 14 days from the working day following the conclusion of the contract, except in the case of fulfillment of Services (period starts from the day of receipt of the Service).

To do so, you must send a Registered Letter with Acknowledgment of Reception at 182 Rue De Lompret, 59130 Lambersart, France. Reimbursement of the Service will occur within a maximum period of 14 days from the date of withdrawal. In the event of non-reimbursement within the time limits, we will be liable for the payment of late interest (interest at the legal rate).

Article 10.1 – Exclusion of the Withdrawal Period

However, this withdrawal period does not apply in the following situations:

• The execution of the Service is finalized before the end of the 14 days
• The price of the service depends on market fluctuations
• Any Service performed having a specific set date

ARTICLE 11 – Responsibility of the Service Provider

The Services offered on the site www.crizali.com comply with the regulations in force in France.

We will not be considered responsible or at fault for any delay or non-performance resulting from a case of force majeure recognized by French law.

ARTICLE 12 – Disputes

Any disputes that can arise from the application or interpretation of this Agreement are subject to an attempt at mediation.

Thus, any complaint must be sent to Crizalia by registered letter with acknowledgment of receipt within 15 days of the day of the provision of the Service concerned:

Crizalia Le Blan
182 Rue de Lompret
59130 Lambersart, France

In the absence of mediation, the disputes will be submitted to the Tribunal de Grande Instance of Lille, France.

ARTICLE 13 – Applicable Law

All the clauses appearing in these T & C’s, as well as all the operations of providing services listed on the Crizalia.com site, referred to therein, will be subject to French law.

Terms of Use

Article 1: Object

These Terms of Use or General Conditions of Use provide a legal framework for the use of the services of the site: www.crizalia.com

Constituting the contract between Crizalia Le Blan and the Client. Access to the crizalia.com site must be preceded by acceptance of these Terms of Use. Access to this platform signifies acceptance of these Terms of Use.

Article 2: Legal Notice

The Crizalia Le Blan Auto-Entreprise is registered in the Répertoire des Entreprises et des Établissements (SIRENE) with the number 853 018 612 & with the SIRET number 853 018 612 00012.

The www.crizalia.com website is edited by Crizalia Le Blan whose headquarters is located at 182 Rue de Lompret, 59130 Lambersart, France.

The host of the crizalia.com site is the company OVH, located at 2 rue Kellermann, 59100 Roubaix, France.

Publication Manager: Crizalia Le Blan

Contact: info@crizalia.com

Article 3: Access to the Site

The crizalia.com site is accessible free of charge from anywhere by any user with access to the Internet. All costs necessary for access to the services (computer equipment, Internet connection, etc.) are the responsibility of the user.

Access to services dedicated to paying Services is made using a username and password.

For maintenance or other reasons, access to the site may be interrupted or suspended by the publisher without notice or justification.

Article 4: Data Collection

For the creation of the User’s account, the collection of information at the time of registration on the site is necessary and mandatory. In accordance with Law No. 78-17 of January 6 relating to computers, files, and freedoms, the collection and processing of personal information is carried out with respect to private life.

According to the Data Protection Act dated January 6, 1978, Articles 39 and 40, and the European Data Protection Regulation No. 2016/679 of April 27, 2016, the User has the right to access, rectify, delete, oppose, and port its personal data. The exercise of this right is carried out by:

• The Contact Form
• Its customer area
• Request to info@crizalia.com

Article 5: Intellectual Property

The brands, logos, and contents of the crizalia.com site (graphic illustrations, texts, videos, audio recordings, articles, and written content, etc.) are protected by the Intellectual Property Code and Copyright.

The reproduction and copying of the content by the User require prior authorization from the crizalia.com site. Any use for commercial purposes or for advertising purposes is prohibited.

Article 6: Liability

Although the information published on the crizalia.com site is deemed reliable, the site reserves the right to not guarantee the reliability of the sources.

The information published on the crizalia.com site is presented for informational purposes only. Despite regular updates, the crizalia.com site cannot be held liable for any modification of the administrative and legal provisions appearing after publication. The same is true for the use and interpretation of information communicated on the platform.

The crizalia.com site declines all responsibility for any viruses that may infect the User’s computer equipment after using or accessing this site.

The crizalia.com site cannot be held responsible in the event of force majeure or the unforeseeable and insurmountable fact of a third party.

Article 6.1: Incident notification

Regardless of efforts, no method of transmission over the Internet, or method of electronic storage, is completely secure. We cannot therefore guarantee absolute security. Therefore, the total guarantee of data security and confidentiality is not guaranteed by the crizalia.com site. However, the site undertakes to implement all the methods required to do so as well as possible.

If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at a national or European level. We are committed to fully informing our clients of all matters relating to the security of their accounts and providing them with all necessary information to help them meet their own regulatory reporting obligations.

​No personal information of the user of the site www.crizalia.com is published without the user’s knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. In the event of repurchase of the www.crizalia.com site, its rights would allow the transmission of said information to the possible purchaser who would in turn be bound by the same obligation of conservation and modification of the data concerning the user of the site www.crizalia.com.

Security: To ensure the security and confidentiality of Personal Data, www.crizalia.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.

 When processing Personal Data, www.crizalia.com takes all reasonable measures to protect them against any loss, misuse, unauthorized access, disclosure, alteration or destruction.

Article 7: Hypertext Links

The crizalia.com site may consist of hypertext links. By clicking on these, the User will exit the platform. The latter has no control and cannot be held responsible for the content of web pages relating to these links.

Article 8: Cookies

During visits to the crizalia.com site, the automatic installation of a cookie on the User’s browser software may occur.

Cookies correspond to small files temporarily placed on the hard drive of the User’s computer. These cookies are necessary to ensure accessibility and navigation on the site. These files do not contain personal information and cannot be used to identify a person.

The information in cookies is used to improve browsing performance on the crizalia.com site.

By browsing the site, the User accepts cookies. Their deactivation can be done via the settings of the navigation software or in the window presented during the first visit to the Crizalia.com site.

Article 9: Publication by the User

The Crizalia.com site allows Clients to post comments.

In their publications, the Client is required to respect the rules of Netiquette as well as the rules of law in force.

The crizalia.com site has the right to exert a priori moderation on publications and can refuse their posting without having to provide justification.

The Client retains all of his/her intellectual property rights. However, any publication on the crizalia.com site implies the delegation of the non-exclusive and free right to the publishing company to represent, reproduce, modify, adapt, share, and distribute the publication anywhere and on any medium for the duration of the publication of the intellectual property. This can be done directly or through an authorized third party. This concerns in particular the right to use the publication on the web and mobile telephone networks.

With each use, the publisher agrees to mention the name of the member near the publication.

The User is held responsible for any content he uploads. The User agrees not to publish any content that may harm the interests of third parties. All legal proceedings instituted by an injured third party against the site must be borne by the User.

The removal or modification by the site of User content can be done at any time, for any reason, and without notice.

Article 10: Duration of the Contract

This contract is valid for an indefinite period. The start of the use of the crizalia.com site’s services marks the application of the contract with the User.

Article 11: Applicable Law and Competent Jurisdiction

This contract is subject to French law. The lack of an amicable resolution of disputes between the parties implies recourse to the competent French courts to settle the dispute.